We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of notice on our home page or within the body of the ReferLocal.com Web site.
Protecting the Privacy of Minors
Minors under the age of 18 are not authorized to use the ReferLocal.com Web site or any ReferLocal property. By accessing any ReferLocal property you are representing that you are at least 18 years old and that you meet all the necessary requirements to access such a site, including parental permission where applicable. To be clear, if you are under the age of 18 and apply for membership on ReferLocal your Membership will not be authorized. ReferLocal does not collect or maintain information from anyone known to be under the age of 18. If we are made aware that someone has applied for Membership and is under the age of 18, we will take steps to remove that person’s Personal Information from our records and inform the person that they are in violation of our Member Terms of Service and access to the account will be immediately terminated.
Collection of Information
ReferLocal collects two forms of information – (1) Personal Information you disclose as part of your Membership and (2) Personal Information from 3rd parties. This section will outline how we protect your privacy in regards to collection of information about you as disclosed by you and information disclosed by others.
Handling of Personal Information Disclosed by You
As part of your Membership we require that you provide a valid e-mail, legal name, address, and phone number. We also collect information that you submit during the process of creating and editing your account, including your password and Member profile. When you personalize your profile and use the features of ReferLocal, we will collect any information you voluntarily provide, and we may also request optional information to support your use of and experience with ReferLocal, such as your age, gender, likes and dislikes, and other interests and demographical information. From time to time you will also have the opportunity to use certain ReferLocal tools, such as ratings and reviews of advertisers, customization of your Member Portal Page, including badges, and other similar tools intended to improve your experience with ReferLocal. We may also collect information from social networks that you use, such as Facebook and Twitter, if and only if you agree to share such information, so that we can personalize and improve your experience with ReferLocal. Moreover, you may be asked to submit personal information, such as name or alias, as well as e-mail when interacting within the ReferLocal Community for purposes of interacting with other Members, such as through Member forums or communities. Finally, when you purchase a ReferLocal deal voucher, you will need to submit your credit card or other payment information so that our service providers can process your payment for the deal. In every regard and way when handling personal information disclosed by you ReferLocal is committed to protecting your privacy.
Handling of Personal Information Disclosed by 3rd Parties
As part of your Membership we may receive Personal Information about you from other sources with which you have registered, companies we have partnered with such as Facebook or Twitter (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you to improve your Member experience.
A valid and confirmed e-mail address is required for Membership on ReferLocal and is used as your username and associated with your account information, including your name. We may use and display your full name and email address when you send an email notification to a friend through ReferLocal or the social network, including Facebook and Twitter, from which you have connected to ReferLocal (such as in an invitation, or when sharing a ReferLocal hosted deal or offer). Additionally, we use your email address to contact you on behalf of your friends (such as when someone wants to share a specific ReferLocal hosted offer or deal) or notifications from a social network or other website with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notification about promotions, opportunities to generate RL points, platform updates, and other related information.
From time to time ReferLocal may ask you to fill out a survey – the purpose of any survey is for us to get to know you better so we can deliver you the best possible experience. Our online surveys ask you for demographic information, as well as the types of things you like and dislike as it relates to our service or the offers we feature. Demographic and profile data is also collected at our site. We use this data to tailor our visitors experience at our site, showing them content and promotional offers that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers only on an aggregate basis. We may use contact data from our surveys to send the user information about our company and promotional material from ReferLocal or some of our partners. Users can always opt out of receiving future mailings by visiting your account settings or selecting “unsubscribe” at the bottom of any e-mail communication sent to you by ReferLocal.com.
Promotions / Rewards / RL Points
From time to time we run promotions, offer rewards, and provide active Members with non-monetary incentives in the form of “RL Points” – for these purposes we will associate your activity with your unique username and account information. We use contact data from our promotions and RL Points system to send users information about upcoming contests and promotional offers. On occasion we will e-mail customers promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary for purposes of redeeming an award or validation of available points. The majority of the promotions that we offer are hosted on ReferLocal.com or one of our micro-sites; however, there may be cases in which a third party sponsor will host the contest and collect user information. In those cases, we urge users to review the privacy statement of the third party site. Users can always opt out of receiving future mailings by visiting your account settings or selecting “unsubscribe” at the bottom of any e-mail communication sent to you by ReferLocal.com.
Use and Disclosure of Member Information
In general, Personal Information you submit to ReferLocal is used by us to provide you access to the ReferLocal Web site, to improve your personal user experience and the overall usability of the site, and to offer you additional information, opportunities, promotions and functionality from ReferLocal, our partners or our advertisers. Additionally, we do share your content preferences and other information with the social network with which you have connected to ReferLocal, or other 3rd parties, but only with your consent.
From time to time we also use your information for purposes of aggregating data on the ReferLocal platform; however, in these instances your personal information, such as name and e-mail are removed from the data set to protect your privacy. In such situations your personal privacy is protected and is not used for purposes outside of initial data set creation.
We may disclose your personal information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
Third Party Sites And Advertising
ReferLocal is absolutely committed to protecting the security of your personal information. We take various steps to protect your information and have invested significantly in technology to assist us in protecting your personal information. Even though we have taken significant steps to protect your personal information it is impossible for any company to protect against certain, though unlikely, attempts at breaking our various security measures.
Contacting the Web Site
62 South Main Street
Wilkes Barre, PA 18701
PHONE: (877) 814-6315