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Privacy Policy

Privacy Policy:

ReferLocal, LLC is a Pennsylvania-based Limited Liability Company with its primary Web site located at and is committed to protecting your privacy online and on mobile devices. This privacy policy (hereafter referred to as the "Privacy Policy") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through any ReferLocal Web site, including microsite’s and mobile applications. This includes "Personal Information," which is information about you that is personally identifiable such as your name, e-mail address, username, and other non-public information that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of notice on our home page or within the body of the Web site.



Protecting the Privacy of Minors

Minors under the age of 18 are not authorized to use the Web site or any ReferLocal property. By accessing any ReferLocal property you are representing that you are at least 18 years old and that you meet all the necessary requirements to access such a site, including parental permission where applicable. To be clear, if you are under the age of 18 and apply for membership on ReferLocal your Membership will not be authorized. ReferLocal does not collect or maintain information from anyone known to be under the age of 18. If we are made aware that someone has applied for Membership and is under the age of 18, we will take steps to remove that person’s Personal Information from our records and inform the person that they are in violation of our Member Terms of Service and access to the account will be immediately terminated.

Collection of Information

ReferLocal collects two forms of information – (1) Personal Information you disclose as part of your Membership and (2) Personal Information from 3rd parties. This section will outline how we protect your privacy in regards to collection of information about you as disclosed by you and information disclosed by others.

Handling of Personal Information Disclosed by You

As part of your Membership we require that you provide a valid e-mail, legal name, address, and phone number. We also collect information that you submit during the process of creating and editing your account, including your password and Member profile. When you personalize your profile and use the features of ReferLocal, we will collect any information you voluntarily provide, and we may also request optional information to support your use of and experience with ReferLocal, such as your age, gender, likes and dislikes, and other interests and demographical information. From time to time you will also have the opportunity to use certain ReferLocal tools, such as ratings and reviews of advertisers, customization of your Member Portal Page, including badges, and other similar tools intended to improve your experience with ReferLocal. We may also collect information from social networks that you use, such as Facebook and Twitter, if and only if you agree to share such information, so that we can personalize and improve your experience with ReferLocal. Moreover, you may be asked to submit personal information, such as name or alias, as well as e-mail when interacting within the ReferLocal Community for purposes of interacting with other Members, such as through Member forums or communities. Finally, when you purchase a ReferLocal deal voucher, you will need to submit your credit card or other payment information so that our service providers can process your payment for the deal. In every regard and way when handling personal information disclosed by you ReferLocal is committed to protecting your privacy.

Handling of Personal Information Disclosed by 3rd Parties

As part of your Membership we may receive Personal Information about you from other sources with which you have registered, companies we have partnered with such as Facebook or Twitter (collectively, "Partners") or other third parties. We may associate this information with the other Personal Information we have collected about you to improve your Member experience.


A valid and confirmed e-mail address is required for Membership on ReferLocal and is used as your username and associated with your account information, including your name. We may use and display your full name and email address when you send an email notification to a friend through ReferLocal or the social network, including Facebook and Twitter, from which you have connected to ReferLocal (such as in an invitation, or when sharing a ReferLocal hosted deal or offer). Additionally, we use your email address to contact you on behalf of your friends (such as when someone wants to share a specific ReferLocal hosted offer or deal) or notifications from a social network or other website with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notification about promotions, opportunities to make money, platform updates, and other related information.


A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. A cookie can't read data off your hard disk or read cookie files created by other sites. This random number lets us keep track of "how many" times customers are doing specific things - like visiting our site each month - without really knowing who those customers are. We also use cookies to keep track of your shopping history and to make sure you don't see the same ad repeatedly. We use cookies to deliver content specific to your interests and to save your Member username and password. Additionally, after you've entered your Member username and password during a session on our service, we save that information so you don't have to reenter it repeatedly in the future.

Users should be aware that ReferLocal cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for ReferLocal. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information available at and any micro-sites).


From time to time ReferLocal may ask you to fill out a survey – the purpose of any survey is for us to get to know you better so we can deliver you the best possible experience. Our online surveys ask you for demographic information, as well as the types of things you like and dislike as it relates to our service or the offers we feature. Demographic and profile data is also collected at our site. We use this data to tailor our visitors experience at our site, showing them content and promotional offers that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers only on an aggregate basis. We may use contact data from our surveys to send the user information about our company and promotional material from ReferLocal or some of our partners. Users can always opt out of receiving future mailings by visiting your account settings or selecting “unsubscribe” at the bottom of any e-mail communication sent to you by

Use and Disclosure of Member Information

Except as otherwise stated in this Privacy Policy, ReferLocal does not sell, trade, rent, or otherwise share for marketing purposes the Personal Information that we collect with third parties, unless you ask or authorize us to do so.

In general, Personal Information you submit to ReferLocal is used by us to provide you access to the ReferLocal Web site, to improve your personal user experience and the overall usability of the site, and to offer you additional information, opportunities, promotions and functionality from ReferLocal, our partners or our advertisers. Additionally, we do share your content preferences and other information with the social network with which you have connected to ReferLocal, or other 3rd parties, but only with your consent.

We may provide your personal information to Co-Branded Partners and third-party service providers who work on behalf of or with us to provide some of the services and features of ReferLocal, run their own contests or promotions, and to help us communicate with you. Co-Branded Partners are third parties with whom ReferLocal may jointly offer a service or feature. You can tell when you are accessing a service offered by a Co-Branded Partner because the Co-Branded Partner’s name or logo will be featured. You may be asked to provide information about yourself that could be shared with both us and a Co-Branded Partner. Please note that the Co-Branded Partner’s privacy policy may apply to its use of your information. Examples of other third-party services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. ReferLocal requires third-party service providers to adhere to our privacy policy. We may share some or all of your personal information (other than credit card information) with Advertisers whose offers or deals you have purchased (in the case of Deal and Group Buying) or requested more information (in the case of Pay Per Call and Online Leads) about for their commercial purposes and to provision the offer or deal from the advertiser.

From time to time we also use your information for purposes of aggregating data on the ReferLocal platform; however, in these instances your personal information, such as name and e-mail are removed from the data set to protect your privacy. In such situations your personal privacy is protected and is not used for purposes outside of initial data set creation.

We may disclose your personal information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

If you refuse to allow ReferLocal to use or disclose personal information collected about you in the manner identified in this privacy policy, you are not authorized to become a Member of ReferLocal and must immediately discontinue using this Web site or any ReferLocal micro-site or mobile application.

Third Party Sites And Advertising

ReferLocal may contain links to 3rd party Web sites. Please be aware that ReferLocal is not responsible for the privacy practices or the content of such other Web sites. Therefore, please carefully read the privacy statements of each and every Web site you visit when going there from ReferLocal. The ReferLocal Privacy Policy applies solely to information collected by us through ReferLocal, any ReferLocal micro-site, or any ReferLocal mobile application and does not apply to these third-party websites. The ability to access information of third-parties from any ReferLocal property, or 3rd party sites, is for your convenience and does not signify ReferLocal’s endorsement or implication of support of any such third-parties, including their products, services, or content.


ReferLocal is absolutely committed to protecting the security of your personal information. We take various steps to protect your information and have invested significantly in technology to assist us in protecting your personal information. Even though we have taken significant steps to protect your personal information it is impossible for any company to protect against certain, though unlikely, attempts at breaking our various security measures.


ReferLocal reserves the right to change this Privacy Policy without notice. In the event of a change of this policy, procedures will be developed for users to opt-out or otherwise prohibit any future use of their individually identifiable information that is not currently covered under this policy. ReferLocal will make every attempt to contact Members via e-mail and / or provide a public notice of any such changes to the ReferLocal Privacy Policy.

Contacting the Web Site

If you have any questions about the ReferLocal Privacy Policy, the practices of ReferLocal properties with respect to personal information or your dealings with this Web site or our mobile applications, you can contact ReferLocal by e-mail here or at our business headquarters:
62 South Main Street
Wilkes Barre, PA 18701
PHONE: (877) 814-6315

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